International customer support

Job Role (What Youll Do) In an International Voice Process , your work will mainly be: Answering calls from customers in countries like USA or Australia Helping them with: Product questions Service issues Technical support Sometimes chatting with customers ( semi-voice = chat + some calls ) Example tasks: Resetting a customer password Helping track an order Solving billing issues 2 Skills They Expect You should have: Good English speaking skills Basic typing and computer knowledge Ability to talk politely with customers Basic problem-solving skills 3 Work Timing Since customers are from other countries: Night shifts are common Rotational shifts (different times each week) But they provide two-way cab pickup and drop . 4 Salary Salary mentioned: 2.8 LPA – 4 LPA Plus: Incentives Bonuses Company perks Monthly roughly: 23,000 – 33,000 per month (approx before incentives) 5 Eligibility You can apply if you are: 12th pass / PUC Diploma Graduate (BCom, BBA, BA, BSc, BCA, BE, BTech) Even freshers can apply Age limit: 18 – 35 years 6 Benefits They are offering: Cab facility Medical insurance Life insurance Cafeteria Gym & sports Breakout zones These are common in big IT/BPO campuses . 7 Important Advice Before contacting the recruiter: Ask: Company name Work location Process (Amazon / Banking / Telecom etc.) Salary breakup Night shift allowance Never pay registration fees or consultancy fees .