Source description
About the role
Data Analyst - Adobe Analytics SME
REMOTE
Journey Analytics Expertise
Responsibilities: Support Adobe Analytics Center of Excellence and act as the subject matter expert for Adobe Analytics. Analyze data to produce meaningful and actionable insights for core stakeholders of the business. Build Reports and Dashboards to serve ongoing data needs. Train other analysts to upskill on Adobe Analytics.
Primary Role:
Support Adobe Analytics Center of Excellence with reporting requests and dashboards
Articulate insights to stakeholders
Support and work closely with Customer Journey Analytics analysts and CX platform Manager
Train other analysts on Adobe Analytics
Necessary Skills
Proactive investigation anomalies/irregularities
Takes initiative to produce results independently; speaks up when challenges arise; communicates proper support needed
Critical thinking skills to get to meaningful outcomes
Able to incorporate additions and extensions to dashboards on the fly
Understanding data processing rules, fundamentals of data environment
Circle back to business plan--make results make sense
Technical Acumen:
Adobe Analytics - expert level, would like to see experience supporting multiple clients/environments
Tableau Dashboard Visualization and Tableau Prep
SQL
Retail industry background a plus
Journey Analytics background a plus
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