Source description
About the role
Title: Jira Administration Expert
Description:
We're looking for a Jira Administration Specialist with deep expertise in managing complex Jira environments and building seamless integrations with Salesforce. The ideal candidate is a proactive problem solver who can streamline workflows, ensure system reliability, and help cross-functional teams get the most out of their tools.
What You'll Do
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Own the administration of Jira Software, Jira Service Management, and Confluence environments
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Design, build, and maintain Jira–Salesforce integrations to ensure data accuracy and high performance
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Customize workflows, fields, screens, permissions, and notification schemes to meet business needs
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Partner with engineering, product, and business stakeholders to translate requirements into scalable Jira solutions
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Monitor system health, manage upgrades, and resolve issues quickly
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Implement automation rules using Jira Automation or third-party tools to increase efficiency
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Create and maintain documentation, best practices, and governance for Jira/Salesforce configurations and integrations
What We're Looking For
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4+ years of hands-on experience as a Jira Administrator
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Proven experience integrating Jira with Salesforce (native tools, APIs, or third-party plugins)
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Strong knowledge of Jira workflows, fields, screens, permissions, and automation
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Proficiency with JQL and scripting tools (e.g., ScriptRunner, Automation for Jira)
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Solid background in system configuration, troubleshooting, and maintenance
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Strong communication and problem-solving skills
More at 3B Staffing