MECM Administrator

Requirements

• CCNA/CCNP in routing and switching is required

• Minimum 5 years of experience within this field.

• Experience working in global environment with MECM, multiple sites.

• Experience with MECM site server troubleshooting & upgrades.

• Experience with MECM client agent upgrade methodology and deep level troubleshooting.

• Experience developing OS Deployment solutions using Microsoft Deployment methodologies including MDT integrated into CM Current Branch

• Demonstrated strong troubleshooting skills using In-depth understanding of application model in Configuration Manager

• Windows 10 & Windows 11 OS configuration knowledge

• Windows Server 2019 and up configuration knowledge

• PXE boot and WDS configuration and troubleshooting skills.

• Strong Experience scripting using PowerShell

• Virtualization experience, including VMWare, Hyper-V, App-V, Remote-Apps, etc.

• Active Directory GPO/GPP configuration

• Software packaging skills including MSI, InstallShield and legacy setups.

• Desired Characteristics

• Deliver stable, efficient, working, pro-active monitoring and solutions for the MECM hierarchy.

• Deliver automation using PowerShell to optimize MECM hierarchy as well as automate more holistic way of improving client agent health.

• Deliver stable, efficient Operation System Deployment (OSD) solutions for Tetra Pak computers.

• Explore new and emerging OSD technologies and tools, while supporting current and legacy solutions

• Engage the End User Hardware teams to validate and document OS Deployment solutions on Tetra Pak End User Hardware and to manage OSD task sequence lifecycle

• Deliver an IT service according to Service Descriptions, Team Objectives and within defined Service Level Agreements (SLAs).

• Ensure Incident resolution according to established SLAs and complete activities within the service as assigned by the Service Manager

Responsibilities

• Monitor day-to-day MECM operations with the different monitoring tools available.

• Resolve alerts and issues within the infrastructure.

• Check incidents in Service Now and respond in a timely manner and complying with the stablished service KPI's

• Identify and resolve predictive or proactive failures.

• Perform planned maintenance activities.

• Perform system upgrades and tune up.