Network Field Tech/Administrator

Citizenship: USC or GC (no sponsored candidates at this time)

Network Field Tech/Administrator

Type: Contract (W2)

Candidate Location: Current SC Residents Only, No relocation allowed

Length: 12+ months

Work Location: 100% On-site in Cayce SC, Monday - Friday .

Travel Required: Travel to various locations around the state is required throughout the week. State vehicle .

Interview Process: One initial round of Teams video interviews will be scheduled

*Candidate MUST agree to the hi-lighted items above.

Responsibilities include statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.

Required Skills

• 3-5 years Local Area Network (LAN), WLAN, WAN

• 3-5 Year - Network administration – CISCO and/or PALO ALTO FIREWALL

• Valid driver's License

• 3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)

• 3-5 years of Ticketing System

• Ability to climb and work on a ladder

• Network Certification - Network Plus or CCNA

• Ekahau Program - PREFERRED

• Solar Winds Orion – PREFERED

Education Requirement

• Bachelor's Degree or 5 years of equivalent experience.

Key duties and Responsibilities

• Monitor and identify issues with wireless networks and remediate

• Support wireless and network connectivity on Windows-based systems

• Support wireless and network connectivity on Mac-based systems

• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)

• Manage the wireless network/device lifecycle at all stages

• Assist with supporting the Client's Laboratory network connectivity on instruments and supporting systems

• Assist with ISE registration of devices on the network

• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.

• Perform enterprise wireless network deployments, installations, and upgrades

• Requires comfort working on a ladder; ability to lift 40 lbs.

• Perform firmware/software/security/feature upgrades and other maintenance tasks

• Monitor Agency trouble ticket system and complete network assigned tickets

• Will serve as the Client's first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.

• Assists Agency staff/contractors in resolving wireless and other network related problems

• Ability to climb and work on a ladder

The network administrators for these openings under the general guidance of the assigned Network Security Team Lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency's critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned manager.