Source description
About the role
Job Description:
Provides ongoing Systems Administration support including installation, maintenance and troubleshooting of hardware, software, applications and connectivity components. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address availability and reliability issues on various systems (Linux, Unix, Windows, Mainframe, etc.) across multiple locations. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy / procedure enhancement, client contact coordination and operational recommendations.
Key Responsibilities:
"• Leads and/or advises on site, regional and or cross-organizational network and systems-related infrastructure initiatives.
• Contributes to planning and implementing new releases, updates or corrections to hardware, software, applications or connectivity.
• Participates in strategic planning and development associated with future design, performance and capacity management.
• Effectively translates, communicates and relays technical subject matter content to non-technical audiences.
• Evaluates, recommends and maintains hardware and software management and monitoring tools to meet current and future organizational needs.
• Defines and develops comprehensive user and related training and information."
Key Qualifications:
BA/BS degree and 6-8 years' relevant experience OR equivalent combination of education and experience
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