Salesforce System Administrator

Certification Salesforce System Administrator

Create and manage changes to the system.

• Modify/configure the system to increase benefits and usability.

• Daily administration and support of Salesforce including but not limited to managing multiple user setup, customization of objects, fields, record types, page layouts and validations

• Manage system changes without interruption to the user

• Grant/ remove and maintain user licenses

• Communicate with users regarding new features, enhancements, and changes to the system

• Monitor usage and mentor users/groups needing assistance

• Continually seek ways to further enhance the end-user experience

• Document company processes and workflows

• Develop process documentation and field maps

• Create new processes and associated reporting

• Import data as appropriate

• Monitor and manage exception logs for back-end system integration with SFDC

• Monitor and improve data quality

• Create and maintain dashboards

• Create and maintain reports including folder maintenance

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4 years experience as a Salesforce System Administrator

2 years as Copado Administrator

2 years as Copado DevOps operations

1 year Ownbackup data backup and recovery

1 year Ownbackup data seeding

1 year Change and Configuration Management concepts and procedures

1 year Apex code

1 year with Salesforce utilities like Workbench and Dataloader

Salesforce Administrator certification required

Highly desired