Source description
About the role
Senior ServiceNow Administrator
Location: Atlanta, GA (Hybrid)
Employment Type: Contract-to-Hire
onsite interview
ServiceNow administration (4–6+ yrs) with ITSM, ITOM, CMDB, JavaScript/Glide scripting, REST/SOAP integrations, OAuth2/JWT/SAML, MID Server, platform upgrades, AS-Admin certification, ITIL preferred, strong communication and stakeholder skills.
GC, USC
Required Qualifications
4–6+ years of hands-on ServiceNow administration experience.
Strong expertise in ITSM, ITOM, CMDB, and associated applications.
Proficient in JavaScript, Glide scripting, UI actions, and workflow design.
Experience integrating ServiceNow with external systems using REST/SOAP APIs.
Solid understanding of authentication protocols including OAuth 2.0, JWT, and SAML.
Hands-on experience with MID Server setup and maintenance.
Proven experience with platform upgrades, release management, and performance optimization.
ServiceNow Advanced System Administrator (AS-Admin) certification required.
ITIL V3 or V4 certification preferred.
Excellent communication, documentation, and stakeholder engagement skills.
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