ServiceNow Platform System Administrator

LinkedIn Must needed

Direct line phone no Must needed

Must be within 50 miles of Washington D.C. & be a U.S. Citizen

Hybrid and schedule is to be determined.

Personnel Qualifications

•At least three years of experience performing the functions associated with this labor category

•Experienced and proficient in the Now Create methodology

•Enterprise and/or IT Service Management

•Advanced ServiceNow System Administration

•List/Form/Navigation Pane Updates

•Creating/Updating/Maintaining/Deleting Catalog Items

•Creating/Updating/Maintaining/Deleting Workflows

•Conducting/Participating in Configuration Reviews

•Instance Patch Management

•Creating/Updating/Maintaining/Deleting Tables and Fields

•Demonstrated experience developing software according to the software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.

•Demonstrated understanding of software architecture, design patterns, and secure coding principles.

•Demonstrated architecture, design, data modeling, and configuration experience with ServiceNow or similar platforms.

•Demonstrated experience developing applications:

•Languages such as Javascript and Angular JS.

•Webservices

•CSS

•Client-server, middleware, or web platforms.

•Mobile or cloud platforms.

•Demonstrated experience with relational data structures and data manipulation methods associated with relational database systems:

•Experience with database platforms such as Configuration Management Databases (CMDBs).

•ITIL knowledge and experience.

Capabilities

•Maintain the stability and usability of the platform across all production and non-production environments.

•Provide configuration assistance to developers

•Manage and resolves incidents against ServiceNow applications.

•Perform routine maintenance to include performance monitoring and error identification/ remediation.

•Manage Update Set creation and migration.

•Schedule and verify instance clones.

•Lead/participate ServiceNow upgrade planning and execution.

•Manage Instance Security, User/Group Access/Access Control Lists.

•Contribute to ServiceNow releases.