Source description
About the role
Responsibilities
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Provide support for moving/upgrading EOL operating systems which includes approximately 75,000 in-scope devices
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Perform triage and root cause analysis of incidents as well as execution scheduled changes to servers
Requirements
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7+ years of hands-on experience supporting Red Hat Enterprise Linux (7/8/9)
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Experience supporting Client, Dell x86 hardware platform
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Strong experience in Linux/UNIX System Administration, hardware troubleshooting, configuration, and performance monitoring and tuning
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Solid troubleshooting skills to triage with different technology partners
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Strong communication skills
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Understanding of ITIL incident/change/problem management processes
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Understand SAN/NAS technology and experience to support server-side related issues
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Desired skills:
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Experience supporting RedHat LEAPP in-place upgrades
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Experience supporting a Large global environment of RedHat Enterprise Linux Servers
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Understand and follow the ITIL incident/change/problem management process
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Experience supporting LVM and Veritas Volume management
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Experience supporting DMZ environment Linux servers
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Experience in automation tools like BladeLogic, shell scripting or ansible tower, Tanium
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RedHat Cluster Services Certification or relative clustering experience
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Ability to work independently and partner with multiple teams where necessary
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Experience with VMware ESX Resource Adjustments
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