System Administrator – (Planisware)

System Administrator- Planning & Implementation

Employee Status: Contract

Indianapolis, IN., On-Site local Needed

GC, USC

Planisware/Envision administration, system support, database management, business process optimization, project leadership, stakeholder collaboration, user training and documentation, problem-solving, adaptability, communication (written and verbal), user roles and permissions management, data quality management, cross-functional teamwork.

Responsibilities

• Provide responsive and knowledgeable user support for Company Planisware system (Envision) and related business systems, resolving issues and ensuring a positive user experience.

• Design, update, and deliver concise, accessible training materials and sessions, including live and digital options, tailored to diverse user needs.

• Proactively gather and incorporate stakeholder feedback to continuously enhance training, documentation, and user support.

• Maintain and improve system documentation, best practices, and troubleshooting resources, with regular review and updates.

• Actively manage user roles, permissions, and data quality, ensuring adherence to data integrity standards and compliance requirements.

• Take ownership of projects and tasks, follow through on commitments, and communicate status and changes transparently.

• Contribute to user acceptance and adoption of new tools and processes by leading or supporting project initiatives and process improvement efforts.

• Collaborate with cross-functional teams to align system features and deliverables with business needs; be open to learning and supporting additional systems as the organization evolves.

• Lead by example in demonstrating initiative, ownership, and professionalism in all interactions and deliverables.

Skills

• Bachelor's degree or higher in project management, business, life sciences, IT, or a related field.

• Minimum of 5 years' experience with Planisware or similar Project Management software systems; experience supporting Envision is a plus.

• Demonstrated ability to independently adapt and contribute to new systems or business processes.

• Strong written and verbal communication skills, including an ability to create user-friendly documentation and deliver effective training.

• Evidence of strong project leadership, accountability, and proactive problem-solving.

• Experience in database management and business process optimization preferred.

• Proven ability to deliver results across multiple priorities and function effectively in a cross-functional environment.

• Comfortable with change and eager to contribute as new technologies and processes are introduced.