Windows Engineer

MetroHealth Interview Process:

Teams interview with James Hendrock (IT Manager) and lead engineer

Job Title: Windows Engineer (Contract)

Location: Remote (U.S.-based)

Contract Duration: 6 Months

Start Date: ASAP

Overview:

We are seeking an experienced Windows Engineer to join our fully remote team on a contract basis. This role is support-focused and intended to lighten the current engineering workload during a staffing gap. The ideal candidate will have 5+ years of experience supporting enterprise Windows environments and a solid background in Microsoft O365, Active Directory, and Azure. This contractor will assist with ongoing projects and provide on-call support as part of a rotating schedule.

Key Responsibilities:

Provide Tier 2/3 support for all Microsoft Windows-related systems and environments

Administer and troubleshoot Microsoft O365, Azure AD, and on-prem Active Directory environments

Support and maintain core infrastructure systems including DNS, DHCP, Group Policy, and file/print services

Assist in the implementation and support of Single Sign-On (SSO) solutions

Participate in ongoing infrastructure projects and initiatives

Handle user access, system configuration, patching, and updates

Collaborate with other engineers and IT staff to resolve technical issues

Participate in an on-call rotation (every 2 weeks)

Document processes, configurations, and troubleshooting steps

Qualifications

• 5+ years of hands-on experience as a Windows Systems Engineer or similar role

• Strong knowledge of Microsoft O365, Active Directory (on-prem and Azure AD), and related technologies

• Experience with Single Sign-On (SSO) integration and management

• Excellent problem-solving skills and attention to detail

• Clear and professional communication skills – both written and verbal

• Ability to work independently in a remote environment

• Preferred Skills:

• Experience with scripting (PowerShell)

• Exposure to patch management tools and processes

• Familiarity with ITIL processes or service ticketing systems

• Team Environment:

• Fully remote team of 5 FTEs (3 engineers + 1 patching specialist + 1 open position

• This role will backfill the recently vacated 5th team member

• Contractor role chosen for speed and flexibility in hiring