Source description
About the role
Provide customer support to Thai-speaking clients via voice, email, and chat. Handle queries, troubleshoot issues, document cases in CRM, and meet KPIs (AHT, FCR, CSAT). Escalate complex cases when needed. Required Candidate profile Native Thai speaker with C1 proficiency, based in India (WFH allowed), graduate/undergrad with relevant experience, CRM & MS Office knowledge, flexible for rotational shifts. Perks and benefits salary up to 10 LPA, work from home facility.
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