Software Engineer Lead eBiz

Software Engineer Lead eBiz The Software Engineer Lead has a strong foundation in software engineering and distributed systems design, and knows how to turn ambiguous problems into simple, scalable solutions. This person is a fast learner and strong collaborator who can lead an agile team, keep work visible and moving to "Done," and drive continuous improvement through iteration and retrospectives. This role practices outcome-based engineering where success is defined by the real-world impact of member value, business results, adoption and not by output alone (tickets closed, features shipped, roadmap completion). This person is expected to challenge scope, propose simpler paths to the same result, and own whether a solution actually moves the intended outcome, not just whether it was delivered as specified. This role strengthens Club Labs' technical agility across our product lines, including building secure, well-governed agentic AI platforms and experiences for both members and employees. Job Duties Design and develop software applications and distributed systems across web, mobile, and AI-powered products. Write clean code, resolve application issues, and recommend architecture and tooling improvements including when AI/ML is (or isn't) the right approach. Contribute to the design and development of agentic AI platforms including conversational and autonomous agents that serve both member-facing experiences (e.g., self-service, support) and internal employee productivity use cases. Apply security, privacy, and governance best practices across web, mobile, and AI/agentic systems including data protection, access controls, and responsible-AI safeguards (e.g., guardrails, PII handling, human-in-the-loop review). Supervise team members on design and implementation of new functionality, ensuring solutions align with the organization's technical vision. Stay current on emerging technologies, AI and otherwise, and evaluate their impact on business and member value. Exercise independent judgment on architecture, technology choices, and project direction to help drive outcomes. Qualifications Bachelor's in computer science or related field - Preferred 10+ years building high-performance, reliable, secure software, with demonstrated distributed systems design experience - Required Hands-on experience with modern AI/LLM tools, agentic systems, or applied ML (depth of understanding matters more than specific tools used) - Required Solid grounding in security fundamentals across web, mobile, LLM, and agentic workflows (e.g., authentication/authorization, data privacy, prompt injection, and agent-specific attack vectors) - Required Solid grasp of API & Event Driven architecture -Required Strong presentation skills to explain technical tradeoffs to engineers and non-technical stakeholders alike - Required 1-3 years supervisory experience - Preferred Understanding of communication protocols for AI, such as MCP or A2A - Preferred Travel Requirements Occasional travel to off-site meetings or conferences (5%). The starting pay range for this position is: $132,000.00 - $194,600.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.