Technical Support Internship

Technical Support Internship Domain, SSL, payment gateway and email Management (Registration, Renewal). Collecting requirements/updating from Clients in both website and Desktop applications. Providing client support to solve issues in both Website and Desktop applications. Invoice generation for clients and follow up. Maintain a working log detailing updates, as well as the date of completion. Meetings with clients to analyse, troubleshoot and diagnose issues. Escalate issues to concerned team and follow up till the resolution of ticket Ability to prioritize and manage several milestones and tasks efficiently Comfortable working in and assisting others through company help desk software s. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.