Source description
About the role
As a Security Incident Specialist, you will be responsible for the following key responsibilities: - Handling Security Incidents assigned by the Security Incident Service Manager - Ensuring that incidents are handled according to agreed procedures. Investigates escalated incidents and seeks resolution. Facilitates recovery, following resolution of incidents - Ensuring that resolved incidents are properly documented and closed - Analyzing causes of incidents, and informing service owners to minimize the probability of recurrence and contribute to service improvement - Analyzing metrics and reporting on the performance of the incident management process - Working with service providers to ensure the proper implementation of the Security Incident Process and Policies - Collaborating closely with the Security Incident Service Manager to identify areas of improvement for the Security Incident Process and Policies - Collaborating with countries, businesses, and regions to identify key resources that can assist in the Security Incident process and incident handling - Defining standard methods and processes for incident resolution, delegating them to the back-office, and overseeing the work of the back-office - Being involved in the installation, management, maintenance, and optimization of IS security solutions/services Qualifications for the role include: - 10 years of experience in IT, with at least 5 years in Security incident response - Graduate level education with an IT focus or equivalent practical experience - Security Certification such as CISSP, CISM, GSEC, or others - Experience in AntiVirus Technology and AV Tools - Experience in EDR Technology and EDR Tools - Experience in log analysis of Firewalls, Proxy servers, Operation Systems, Databases, preferably via a SIEM Servers/clients / mobile devices / appliances / OSs / common applications, databases / middleware in-depth knowledge (Note: The additional details of the company are not provided in the Job Description) As a Security Incident Specialist, you will be responsible for the following key responsibilities: - Handling Security Incidents assigned by the Security Incident Service Manager - Ensuring that incidents are handled according to agreed procedures. Investigates escalated incidents and seeks resolution. Facilitates recovery, following resolution of incidents - Ensuring that resolved incidents are properly documented and closed - Analyzing causes of incidents, and informing service owners to minimize the probability of recurrence and contribute to service improvement - Analyzing metrics and reporting on the performance of the incident management process - Working with service providers to ensure the proper implementation of the Security Incident Process and Policies - Collaborating closely with the Security Incident Service Manager to identify areas of improvement for the Security Incident Process and Policies - Collaborating with countries, businesses, and regions to identify key resources that can assist in the Security Incident process and incident handling - Defining standard methods and processes for incident resolution, delegating them to the back-office, and overseeing the work of the back-office - Being involved in the installation, management, maintenance, and optimization of IS security solutions/services Qualifications for the role include: - 10 years of experience in IT, with at least 5 years in Security incident response - Graduate level education with an IT focus or equivalent practical experience - Security Certification such as CISSP, CISM, GSEC, or others - Experience in AntiVirus Technology and AV Tools - Experience in EDR Technology and EDR Tools - Experience in log analysis of Firewalls, Proxy servers, Operation Systems, Databases, preferably via a SIEM Servers/clients / mobile devices / appliances / OSs / common applications, databases / middleware in-depth knowledge (Note: The additional details of the company are not provided in the Job Description)