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About the role
Company Overview: We are a leading IT Staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic person to join our team. Roles & Responsibilities: Troubleshooting technical issues including hardware asset troubleshooting and Cloud VOIP Platform. Diagnosing and repairing faults including any hardware issues like- RAM upgrade, SSD upgrade. Resolving network issues. Prior experience in Access Provisioning, CRM Software Maintaining hardware inventory stock. Familiarity with Google workspace (G-Suite). Installing and configuring hardware and software including formatting laptops. Prior experience in tech support, desktop support, desk side support, resident engineer or a similar role. Experience with remote desktop applications and help desk software. Maintain accurate records of support requests, resolutions, and system configurations. Other Requirements: Minimum qualification- Graduate or diploma in relevant IT domain Ability to work independently and remotely. Be available for on-site support during agreed-upon hours/days. Job Type: Full-time Compensation: 100,000.00 - 200,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person Company Overview: We are a leading IT Staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic person to join our team. Roles & Responsibilities: Troubleshooting technical issues including hardware asset troubleshooting and Cloud VOIP Platform. Diagnosing and repairing faults including any hardware issues like- RAM upgrade, SSD upgrade. Resolving network issues. Prior experience in Access Provisioning, CRM Software Maintaining hardware inventory stock. Familiarity with Google workspace (G-Suite). Installing and configuring hardware and software including formatting laptops. Prior experience in tech support, desktop support, desk side support, resident engineer or a similar role. Experience with remote desktop applications and help desk software. Maintain accurate records of support requests, resolutions, and system configurations. Other Requirements: Minimum qualification- Graduate or diploma in relevant IT domain Ability to work independently and remotely. Be available for on-site support during agreed-upon hours/days. Job Type: Full-time Compensation: 100,000.00 - 200,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person