Source description
About the role
As a member of the leading IT Staffing agency, your role will involve troubleshooting technical issues such as hardware asset troubleshooting and Cloud VOIP Platform, diagnosing and repairing faults, resolving network issues, and maintaining hardware inventory stock. You should have prior experience in Access Provisioning, CRM Software, and be familiar with Google Workspace (G-Suite). Your responsibilities will also include installing and configuring hardware and software, maintaining accurate records of support requests and resolutions, and possessing experience with remote desktop applications and help desk software. Additionally, you should have experience in tech support, desktop support, desk side support, resident engineer, or a similar role. Qualifications required for this role include a minimum qualification of a Graduate or diploma in a relevant IT domain. You should have the ability to work independently and remotely, as well as be available for on-site support during agreed-upon hours/days. As part of the benefits package, you will be entitled to health insurance and Provident Fund. The work location for this position is in person. If you are passionate about providing exceptional talent solutions and optimizing technological capabilities, this role offers a dynamic opportunity to contribute to our team's growth and service offerings. As a member of the leading IT Staffing agency, your role will involve troubleshooting technical issues such as hardware asset troubleshooting and Cloud VOIP Platform, diagnosing and repairing faults, resolving network issues, and maintaining hardware inventory stock. You should have prior experience in Access Provisioning, CRM Software, and be familiar with Google Workspace (G-Suite). Your responsibilities will also include installing and configuring hardware and software, maintaining accurate records of support requests and resolutions, and possessing experience with remote desktop applications and help desk software. Additionally, you should have experience in tech support, desktop support, desk side support, resident engineer, or a similar role. Qualifications required for this role include a minimum qualification of a Graduate or diploma in a relevant IT domain. You should have the ability to work independently and remotely, as well as be available for on-site support during agreed-upon hours/days. As part of the benefits package, you will be entitled to health insurance and Provident Fund. The work location for this position is in person. If you are passionate about providing exceptional talent solutions and optimizing technological capabilities, this role offers a dynamic opportunity to contribute to our team's growth and service offerings.