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About the role
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Lightning Web Components, Salesforce Sales Cloud Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of software solutions to enhance system functionality. - Collaborate with cross-functional teams to gather requirements and provide technical support. Professional & Technical Skills: Must To Have Skills: - Proficiency in Salesforce Lightning Web Components, Salesforce Sales Cloud. - Experience with web development technologies such as HTML, CSS, and JavaScript. - Strong understanding of Salesforce platform capabilities and best practices. - Familiarity with debugging tools and techniques for troubleshooting software issues. - Ability to work with APIs and integrate various systems effectively. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Bengaluru office. - A 15 years full time education is required. Qualification 15 years full time education
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