Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance knowledge sharing within the team. - Engage with users to gather feedback and understand their needs, ensuring that support services align with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with debugging and troubleshooting complex software issues. - Familiarity with Agile methodologies and project management tools. - Ability to communicate technical concepts clearly to non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Jaipur office. - A 15 years full time education is required., 15 years full time education