Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying challenges and delivering timely solutions that support business continuity and efficiency. Roles Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to understand system dependencies and impact of issues. Document troubleshooting steps and resolutions to build a knowledge base for future reference. Assist junior team members by sharing insights and guiding them through complex problem-solving scenarios. Professional Technical Skills: Must To Have Skills: Proficiency in Application Packaging. Experience with software deployment processes and packaging tools. Strong analytical skills to diagnose and resolve application-related issues. Ability to work with various operating systems and understand software compatibility. Familiarity with automation techniques to streamline packaging and deployment tasks. The candidate should have minimum 3 years of experience in Application Packaging. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education