Business Analyst

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Network Infrastructures Good to have skills : Network Security Implementation Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a 3rd Level Network Systems Engineer (m/f/d), you are responsible for designing, implementing, and operating secure, scalable, and globally standardized network services across the enterprise. You ensure the reliability and security of LAN, WiFi, and IPsec connectivity for warehouses, distribution centers, and branch offices across EMEA, APAC, and the Americas. With your deep technical expertise, you serve as the escalation authority for complex network challenges, drive lifecycle and configuration standardization, and contribute to the continuous enhancement of the global network architecture. Roles Responsibilities: Network Operations Engineering Manage and optimize Enterprise WiFi infrastructures across global warehouse and office locations. Lead the rollout of centralized configuration and update management for branch office LAN environments. Ensure stable and secure IPsec connectivity and manage MPLS leased lines, including vendor coordination, troubleshooting, and change execution. Security Access Control Own the global implementation and operational governance of Network Access Control (802.1X) in close collaboration with local IT teams. Contribute to risk assessments and support the enforcement of global security standards across LAN/WiFi/IPsec environments. Lifecycle Change Management Plan, test, and deploy firmware and configuration updates for standardized LAN hardware with a focus on reliability and minimal downtime. Maintain comprehensive technical documentation, including standards, design guidelines, and operational runbooks. Escalation Collaboration Serve as the 3rd level escalation point for critical LAN/WiFi/IPsec incidents, performing in-depth analysis and driving long-term corrective actions. Participate in the on-call rotation supporting a 24/7 operations model. Professional Technical Skills: 5+ years of hands-on experience in enterprise networking, including switching, routing, and transport protocols. Expert-level proficiency in operating and troubleshooting large scale LAN and WiFi environments. Solid experience with 802.1X, NAC, and NAT in distributed enterprise environments. Proactive, service-oriented, and capable of engaging with stakeholders across regions and functions. Practical experience with: ExtremeCloud IQ and HPE Aruba Central (WiFi management), Micro Focus NOM (LAN management), Cisco Firepower (IPsec/VPN), Aruba ClearPass (Access Control), and MPLS provider coordination. Strong analytical and problem-solving skills with a structured, hands-on mindset. Excellent communication skills in English. Proactive, service-oriented, and capable of engaging with stakeholders across regions and functions. The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Chennai office. A 15 years full time education is required. Qualification 15 years full time education