Custom Software Engineer

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components and applications. The role requires working within dynamic project environments, applying modern development frameworks, and following agile methodologies to ensure the delivery of scalable and efficient software. Collaboration with cross-functional teams to understand business requirements and translate them into technical implementations is a key aspect of the daily routine, fostering continuous improvement and innovation in software products. Roles Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the design and implementation of custom software components to meet evolving business needs. Facilitate knowledge sharing and mentoring within the team to support professional growth. Coordinate with stakeholders to align software development efforts with organizational goals. Professional Technical Skills: Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM). Strong experience in software development lifecycle and agile methodologies. Ability to design scalable and maintainable software architectures. Experience with integration of various systems and APIs within ServiceNow platform. Skilled in troubleshooting and resolving complex technical issues related to custom software solutions. Familiarity with scripting languages and automation within the ServiceNow environment. The candidate should have minimum 5 years of experience in ServiceNow Customer Service Management (CSM). This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education