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IT services · management consulting

Full Stack Engineer with AI and ServiceNow IT Operations Expertise

MumbaiPosted 3 months ago
Software engineeringMid-levelFull Time; Regular
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As a Full Stack Engineer Project, you will be responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Your main focus will be on delivering innovative solutions using your development skills to help clients improve the services they provide. You will be expected to leverage new technologies with a cloud-first and agile mindset to solve challenging business problems effectively. Key Responsibilities: - Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - Perform independently and become a Subject Matter Expert (SME). - Actively participate/contribute in team discussions. - Provide solutions to work-related problems. - Assist in the development and implementation of best practices for application support. - Engage in regular communication with stakeholders to understand their needs and provide timely updates on issue resolution. Qualifications Required: - Proficiency in ServiceNow IT Operations Management. - Strong analytical and problem-solving skills to diagnose and resolve issues effectively. - Experience with incident management and service request fulfillment processes. - Strong understanding of software development life cycle methodologies. - Experience with modern programming languages and frameworks. - Familiarity with ITIL framework and its application in service management. - Ability to work collaboratively in a team environment and communicate effectively with diverse stakeholders. The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. A 15 years full-time education is also required. This role is with a company focused on AI-powered tech talent, seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks. The company aims to drive innovation, efficiency, and business transformation through AI technologies. As a Full Stack Engineer Project, you will be responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Your main focus will be on delivering innovative solutions using your development skills to help clients improve the services they provide. You will be expected to leverage new technologies with a cloud-first and agile mindset to solve challenging business problems effectively. Key Responsibilities: - Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - Perform independently and become a Subject Matter Expert (SME). - Actively participate/contribute in team discussions. - Provide solutions to work-related problems. - Assist in the development and implementation of best practices for application support. - Engage in regular communication with stakeholders to understand their needs and provide timely updates on issue resolution. Qualifications Required: - Proficiency in ServiceNow IT Operations Management. - Strong analytical and problem-solving skills to diagnose and resolve issues effectively. - Experience with incident management and service request fulfillment processes. - Strong understanding of software development life cycle methodologies. - Experience with modern programming languages and frameworks. - Familiarity with ITIL framework and its application in service management. - Ability to work collaboratively in a team environment and communicate effectively with diverse stakeholders. The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. A 15 years full-time education is also required. This role is with a company focused on AI-powered tech talent, seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks. The company aims to drive innovation, efficiency, and business transformation through AI technologies.

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