Security Managed Services Senior Analyst

About The Role Project Role:Security Analyst Project Role Description Security threat analysis and investigation skills, Training and Documentation Key Responsibilities Work as part of a global security analysis team that works 24/7 on rotational shift Handling tunings, customer requests, escalations, reporting, training, etc. Life cycle management of the SIEM (Onboarding, Break-fix, Patching, Live update etc) Adhering to SOPs and notify customers on log flow/log format issues Incident analysis, deep dive threat hunting and investigation and root cause analysis Evaluation of client detection requirements, gap analysis, fine tuning Document best practices and writing KB articles Identify opportunities for process improvements Qualification Must have skills Network fundamentals Security threat analysis and EDR investigation skills, knowledge on rules and playbooks Good to have skills Network Security (Firewall, IDS/IPS, Endpoint AV, EDR etc.), scripting Technical Experience Experience in SOC Operations with customer-facing responsibilities Deep understanding on cyber security fundamentals, security devices, network defense concepts and threat landscape Hands-on experience in SIEM, SOAR, EDR and threat hunting tools Desirable knowledge in any scripting language and EDR products Strong threat hunting and investigation skills and root cause analysis Knowledge on networking and security concepts Knowledge with security devices such as Firewall, DS/IPS, EDR, UTM, Proxy, Cloud solutions, etc. Knowledge on log collection mechanisms such as Syslog, Log file, DB & API Preferable certifications ?? GCIA Professional Attributes Passion for cyber security, learning, and knowledge sharing Strong Verbal & written communication skills Proven customer service skills, problem solving and interpersonal skills Ability to handle high pressure situations Consistently exhibit high levels of teamwork Educational Qualification Bachelor??s Degree in computer science, prior experience in information security or SOC operations Additional Information Following certifications is added advantage:GCIA, GCFA, CISSP