Technology Support Engineer

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : MySQL Database Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We''re looking for a visionary Full Stack Data Engineer on cognitive Hybrid Cloud technologies across public and Private cloud Technologies (Thought leaders, Technical Leads and Practitioners) at senior career levels to work on business development, transformation and modernization solutions and technology crisis management. The focus is to manage client technology landscape and value add through innovation and though leadership, address complex technical challenges faced by our clients. We also have emerging research and collaboration with our eco-system partners which needs to be taken up for creating GTM Offerings, Co-Create Innovative Assets and developing new deal pipeline. Key Responsibilities: Engineer, Architect, manage, and optimize SQL and NoSQL databases (e.g., Pracle, MySQL, PostgreSQL, MongoDB, DynamoDB.), including schema design and query optimization. Integrate and manage cloud platform services (preferably AWS), utilizing AWS-managed services such as Lambda, EC2, S3, RDS, and DynamoDB. Develop RESTful APIs and ensure seamless front-end/back-end integration. Automate infrastructure provisioning and deployments using Infrastructure as Code (CloudFormation, Terraform), and maintain CI/CD pipelines. Ensure optimal performance, scalability, and security for databases and application stacks. Monitor, troubleshoot, and resolve production issues for database and application layers. Participate in code reviews, testing, and agile team collaboration Support Full Stack Application Development Support Implementation of authentication, authorization, and session management features. Collaborate with designers to ensure intuitive UI/UX aligned with user needs. DevOps Cloud Integration Deploy and maintain applications on cloud platforms (AWS, Azure, GCP). Automate testing, CI/CD pipelines, and infrastructure as code where applicable. Monitor application performance, troubleshoot issues, and optimize for scalability Required Skills: Database Systems (RDBMS, No SQL and Cloud DB) Oracle and MS SQL or MySQL and MongoDB Postgres DB- Cloud DB. Infrastructure as a Code Scripting Terraform or Ansible - Shell Scripting and Python, Power Shell, Power CLi Public Cloud IaaS and Associated PaaS AWS / Azure/ GCP - S3, Blobs, VPCs, vNet, LBs Cloud Watch, Stack Driver, Azure Mon Cloud Native and Containers PODMAN, Docker Openshift and AKS and GKE and EKE Operating Systems Platform Windows/ ADS or AIX and Solaris and HPUX Middleware (Web Servers, Message Qs, Managed Apps, MFT, Job Schedulers IIS, Apache, JBOSS, WebSphere/ Web Logic MFTs, MQ Series, Control M or Autosys or TWS and MTFs Backup and Storage Commvault, IBM, Hitachi Backup, Cloud Front, Amazon S3, Azure Storage. Observability Environment Healthbservability tools (Nagios /SolarWinds/Netcool, Prometheus, ELK) and Environment Health and Capacity Management and Tech Debt and FinOps Enterprise AI Agentic AI Framework (CrewAI, LangGraph, AutoGen) and Responsible AI Concepts and AI Guardrails Mandatory Certifications Database Type Recommended Certifications SQL / Relational DBs Oracle Database SQL Certified Associate Microsoft Certified: Azure Database Administrator Associate (DP-300) PostgreSQL EDB Certified PostgreSQL Associate or Professional MySQL Oracle Certified Professional, MySQL Database Administrator NoSQL / Modern DBs MongoDB Certified Developer or DBA Cassandra Certified Developer / Administrator Data Engineering Databricks Certified Data Engineer Associate ETL Big Data Cloud Professional Data Engineer Analytics Microsoft Power BI Data Analyst Associate (PL-300) The candidate should have minimum 7.5 years of experience in MySQL Database Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education