Source description
About the role
- Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details. Analyse impact to web/ mobile customer facing applications and suggest changes. Analysis of Competition Customer Journeys and strategies to come up with innovative solutions Should be able to understand business requirement and explain the same to technical team Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements. Ensure issues are identified, tracked, reported on and resolved in a timely manner. Work with business unit personnel to identify required changes and communicated information to the development team. Create Process Flows, which can later be converted into BRDs for development. Motivated to work in Insurance and Wellnessdomain Should have good knowledge of Digital Journey and Mobile Apps Prior experience in Clevertap is good to have, but is not mandatory Prior tech experience is good to have, but is not mandatory Must possess strong leadership skills and generate enthusiasm among team members
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