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About the role
Job Description: Key Responsibilities Hardware Installation & Maintenance: o Assemble, install, and configure computer systems, servers, and peripherals. o Perform regular maintenance and upgrades to hardware components. o Diagnose and resolve hardware-related issues promptly. Network Configuration & Support: o Set up and configure local area networks (LAN), wide area networks (WAN), and wireless networks. o Troubleshoot network connectivity issues and ensure optimal performance. o Implement and manage network security measures to protect against unauthorized access. Technical Support & Troubleshooting: o Provide on-site and remote support to end-users for hardware and network-related issues. o Maintain accurate records of service requests and resolutions. o Collaborate with other IT professionals to resolve complex technical problems. Documentation & Reporting: o Maintain detailed documentation of hardware configurations, network setups, and support activities. o Generate regular reports on system performance and maintenance activities. o Ensure compliance with company policies and industry standards. Qualifications Education: o Bachelor's degree in Computer Science, Information Technology, or a related field. o Relevant certifications (e.g., CompTIA A+, CCNA) are a plus. Experience: o Minimum of 1 years of hands-on experience in hardware and network support. o Experience with server and desktop hardware, networking protocols, and troubleshooting. Skills: o Proficiency in hardware assembly and maintenance. o Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPNs. o Familiarity with network devices such as routers, switches, and firewalls. o Ability to diagnose and resolve technical issues efficiently. o Good communication and interpersonal skills. Advantages Salary: Competitive, based on experience and qualifications. Work Environment: Collaborative and supportive team culture. Growth Opportunities: Access to training and development programs. Job Description: Key Responsibilities Hardware Installation & Maintenance: o Assemble, install, and configure computer systems, servers, and peripherals. o Perform regular maintenance and upgrades to hardware components. o Diagnose and resolve hardware-related issues promptly. Network Configuration & Support: o Set up and configure local area networks (LAN), wide area networks (WAN), and wireless networks. o Troubleshoot network connectivity issues and ensure optimal performance. o Implement and manage network security measures to protect against unauthorized access. Technical Support & Troubleshooting: o Provide on-site and remote support to end-users for hardware and network-related issues. o Maintain accurate records of service requests and resolutions. o Collaborate with other IT professionals to resolve complex technical problems. Documentation & Reporting: o Maintain detailed documentation of hardware configurations, network setups, and support activities. o Generate regular reports on system performance and maintenance activities. o Ensure compliance with company policies and industry standards. Qualifications Education: o Bachelor's degree in Computer Science, Information Technology, or a related field. o Relevant certifications (e.g., CompTIA A+, CCNA) are a plus. Experience: o Minimum of 1 years of hands-on experience in hardware and network support. o Experience with server and desktop hardware, networking protocols, and troubleshooting. Skills: o Proficiency in hardware assembly and maintenance. o Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPNs. o Familiarity with network devices such as routers, switches, and firewalls. o Ability to diagnose and resolve technical issues efficiently. o Good communication and interpersonal skills. Advantages Salary: Competitive, based on experience and qualifications. Work Environment: Collaborative and supportive team culture. Growth Opportunities: Access to training and development programs.
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