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About the role
Senior agents required for international inbound tech process Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US. The company provides telemarketing services and aims to maintain high customer satisfaction. Job Overview We are hiring for a UK/US shift inbound tech support role. The position involves handling technical support calls, diagnosing customer issues, recommending solutions, and selling technical support plans. Responsibilities Take inbound calls from customers regarding printer, router, and antivirus issues. Diagnose technical problems and recommend the best plan. Sell technical support plans and relevant software. Candidate Profile At least 6 months to 1 year of experience in outbound tech support. Ability to close calls independently. Strong convincing and sales skills. Benefits and Facilities Fixed salary paid on the 1st of every month plus significant incentives. 24 days leave per year plus compensatory offs and birthday leave. No extension of shift timings. Medical benefits. Contact: Priyanka (HR) @ 9804149788 for further queries. All your information will be kept confidential according to EEO guidelines. .
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