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About the role
Handle inbound calls from customers with printer, router, and antivirus issues. Diagnose issues and recommend the best plans to customers. Sell technical support plans along with relevant software. Provide excellent customer service and resolve complaints professionally. Meet sales targets and achieve incentives. Collaborate with team members to achieve common goals. Job Requirements Must have experience in Outbound Tech Support for more than 6 months-1 year. Should know how to close their own calls and possess good convincing and sales skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills. Flexible working night shifts. Strong problem-solving and analytical skills. About Company Adeeba e-Services Private Limited provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails, and also offers website development services to national and international businesses.
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