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About the role
Attend inbound calls from customers regarding printers, routers, emails, and other technical issues. Analyze issues correctly and sell relevant plans and software to customers. Provide excellent customer service and ensure customer satisfaction. Work in a fast-paced environment and meet sales targets. Collaborate with the team to achieve business objectives. Stay updated with industry trends and competitor activity. Job Requirements Minimum 6 months of experience in an international outbound tech process. Excellent communication skills in English. Ability to close calls and take payments from customers. Confident in pitching service plans to customers. Strong problem-solving skills and attention to detail. Ability to work in a team environment and meet sales targets. About Company Adeeba e-Services Private Limited provides 24*7 technical support to USA customers regarding printers, routers, emails, and website development services to national and international businesses. Interview timings: 12 PM to 5 PM (Monday to Saturday).
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