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About the role
Provide technical support to customers via phone, email, or chat. Troubleshoot issues related to computers, printers, broadband, routers, and other technical problems. Handle customer complaints and provide accurate resolutions. Work flexible night shifts as required. Collaborate with team members to achieve sales targets and improve customer satisfaction. Utilize problem-solving skills to resolve complex technical issues. Job Requirements Minimum 1 year of experience in Inbound/Outbound Technical Support in International BPO. Excellent communication skills in English. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving skills and attention to detail. Experience working with various software applications including Google Chrome, Microsoft Edge, Apple Safari, and Mozilla Firefox. Ability to work independently and as part of a team. About Company Adeeba e-Services Private Limited provides 24*7 technical support to USA customers regarding printers, routers, emails, and website development services to national and international business. Interview timings: 12 PM to 5 PM (Monday to Saturday).
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