Technical Support Officer For Renowned International Bpo (Kolkata)

Company Description Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. Position: Senior Tech Support Associate No.of vacancies: 15 : Taking inbound calls with printer,router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Candidates Profile: Must Have Experience in Outbound Tech Support for more than 6 months . Must know how to close their own calls. Must have positive convincing skills. Must have Experience in handling calls of printers, routers and anti viruses Benefits & Facilities: Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year Referral Bonus of Rs.2000 per candidate. No extension of shift timings High prospect of growth Salary Increment after 9 months. Shift timing Night Shift (8:30pm to 6:30am) Working Days: 6 days FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE Interview: Monday to Saturday from 12:30pm to 3:30pm Contact: Devopriya( HR) 7059753939 Additional Information All your information will be kept confidential according to EEO guidelines. Company Description Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. Position: Senior Tech Support Associate No.of vacancies: 15 : Taking inbound calls with printer,router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Candidates Profile: Must Have Experience in Outbound Tech Support for more than 6 months . Must know how to close their own calls. Must have positive convincing skills. Must have Experience in handling calls of printers, routers and anti viruses Benefits & Facilities: Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year Referral Bonus of Rs.2000 per candidate. No extension of shift timings High prospect of growth Salary Increment after 9 months. Shift timing Night Shift (8:30pm to 6:30am) Working Days: 6 days FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE Interview: Monday to Saturday from 12:30pm to 3:30pm Contact: Devopriya( HR) 7059753939 Additional Information All your information will be kept confidential according to EEO guidelines.