Senior Customer & Technical Support Specialist

Company DescriptionAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand. Job DescriptionImmediate Joiners Required. Urgent Requirement Of Inbound Callers For Tech Support. Responsibilities: Taking inbound calls with printer, router and antivirus issues from the customer; diagnosing the issue and recommending the best plan to the customer; selling technical support plan along with relevant software; closing the sales and achieving the target. Candidate ProfileMust have experience in outbound tech support for more than 6 months to 1 year.Must know how to close their own calls.Must have good convincing and sales skills.Salary & ShiftSalary: Rs.10,hidden_mobile0/month (fixed) + Huge Incentives. Shift: 8:30pm-6:30am. Working days: 6 days (rotational Off 1 day). QualificationsGraduate / Undergraduate.Candidate with excellent communication skills.Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process Support Process.ContactHR Riti @ hidden_mobile Company DescriptionAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand. Job DescriptionImmediate Joiners Required. Urgent Requirement Of Inbound Callers For Tech Support. Responsibilities: Taking inbound calls with printer, router and antivirus issues from the customer; diagnosing the issue and recommending the best plan to the customer; selling technical support plan along with relevant software; closing the sales and achieving the target. Candidate ProfileMust have experience in outbound tech support for more than 6 months to 1 year.Must know how to close their own calls.Must have good convincing and sales skills.Salary & ShiftSalary: Rs.10,hidden_mobile0/month (fixed) + Huge Incentives. Shift: 8:30pm-6:30am. Working days: 6 days (rotational Off 1 day). QualificationsGraduate / Undergraduate.Candidate with excellent communication skills.Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process Support Process.ContactHR Riti @ hidden_mobile