QA Automation Engineer

Title: QA Automation Engineer Duration: 12+ months Client : EOHHS Location: 1 Enterprise Drive Quincy MA. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Rate : $50/hour on W2. Moi : Video Visa : NO H1B/CPT The Massachusetts Executive Office of Health and Human Services (EOHHS) is the largest secretariat in MA state government, comprised of 16 agencies with over 20,000 employees statewide. EOHHS services directly touch the lives of slightly more than 1 in 4 residents in the Commonwealth — some of our most vulnerable children, youth, adults, and elders. EOHHS provides access to medical and behavioral health care, substance misuse treatment, long-term services and support, and nutritional and financial benefits to those with low incomes. We connect elders, individuals with disabilities, and veterans with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support individuals who are developmentally disabled, mentally ill, blind, deaf, or hard of hearing. MUST HAVES- Strong test automation experience — proven ability to build and scale automation frameworks from scratch (Selenium, Playwright, or Cypress) across UI and API testing Agile/SAFe QA expertise — hands-on experience with test planning, execution, and defect management in a Scaled Agile environment Salesforce + integration testing experience — including APIs, data validation, and end-to-end testing across integrated systems PREFERRED- Healthcare, public sector, or government project experience Certifications — SAFe (Teams/Practitioner) and/or Salesforce (Admin/Associate) Additional tools & tech — Snowflake and test management tools like Zephyr or QMetry DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES: • Architecting a scalable, reusable, and maintainable automation framework from scratch (e.g., using Selenium, Playwright, or Cypress) tailored to support both UI and API testing across various Agile teams. • Defining automation scope, test data management, and environment strategies that align with Program Increment (PI) planning and support the Agile Release Train objectives. • Establishing governance and standardizing automated testing processes to prevent duplication and ensure consistency across multiple distributed Agile teams working on the same value • Create modular, scalable, and reusable test scripts to prevent redundancy across multiple cross-functional Agile teams. • Analyze automated test results and promptly collaborate with developers to fix test failures or escalating issues. • Collaborating with the team to define clear acceptance criteria, shifting left by baking in testability and Test-Driven Development practices during PI increments. • Develop, execute, and document detailed test plans and test cases for new and • Perform functional, integration, regression and user acceptance testing across multiple work streams with a focus on data integrity and validation. • Test configurations, workflows, and integrations with external data sources. • Test across roles and permissions to validate privacy and security. • Log, track, and manage defects using QMetry or Zephyr and Jira, ensuring timely resolution and clear communication with development teams. • Create and maintain clear, comprehensive testing documentation. Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines. • Provide actionable feedback to improve product usability, performance, and reliability. • Stay current with QA best practices, tools, and emerging testing approaches, including test automation. Qualifications Required: • 3 – 5 years of professional experience in software quality assurance or testing (or equivalent training/education). • Solid understanding of the software development lifecycle and Agile methodologies, with proven experience in test planning, execution and defect management within the Scaled Agile Framework. • Strong attention to detail with the ability to identify inconsistencies and edge cases. • Strong analytical, problem-solving, and decision-making skills. • Excellent in written clarity and documentation • Excellent in verbal articulation in interaction with both technical and non-technical members such as developers and business teams during testing process. • High proficiency in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end. • Ability to work independently in a remote setting while maintaining strong collaboration with team members. • Experience testing Salesforce applications, APIs, and integrations. • Adaptable and quick learner with new systems, tools, and processes. • Experience with data validation testing across integrated systems. • Experience using Atlassian Jira and Confluence Preferred: • Experience working in public health, healthcare, or government IT projects is a plus • Certification in SAFe for Teams or SAFe Practitioner (Preferred). • Salesforce Associate Certification or Salesforce Administrator Certification • Experience with Snowflake • Experience using Zephyr, or QMetry for test case management lifecycle. Work Environment: • This position is a full-time position with a hybrid setting, i.e. remote and with some level of on-site attendance expected (schedule driven by project ceremonies) • Requires reliable internet connection participate in virtual meetings without technology issues. • Must adhere to internal organizational and project policies and compliance requirements • Must practice professional code of conduct, respectful communication and collaboration and a supportive remote culture. • Attendance at periodic in-person meetings, project ceremonies or workshops is required.