NOC Engineer (Tier 2)

NOC Engineer (Tier 2) Locations & Number of Openings Delhi Jaipur Pune Chandigarh

Experience: 4 years Certification: ITIL v3 (required) Job Description We are seeking a NOC Engineer (Tier 2) to join our growing operations team. You will handle escalated network/infrastructure issues, ensure high availability, and collaborate with Tier 1 for seamless service delivery. Key Responsibilities Monitor and maintain network devices, servers, and services for performance and reliability. Troubleshoot and resolve escalated incidents (L2-level), collaborating with Tier 1 and Tier 3 as needed. Perform root cause analysis and recommend corrective actions. Follow ITIL processes for Incident, Problem, and Change Management. Provide guidance and mentoring to Tier 1 engineers on operational best practices.

Preferred Skills & Tools Experience Network & Infrastructure Monitoring : vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAG IT Operations & Automation : SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OO Virtualization & Systems : VMWare, Windows/Linux server systems Data Center Infrastructure : DCIM systems (monitoring chiller plants, AHU, HVAC & PAC)

Qualifications 4+ years of experience in a Network Operations Center or similar environment. ITIL v3 certification (required). Strong understanding of network protocols, routers, switches, and monitoring tools. Hands-on experience with ticketing systems, incident escalation, and performance tuning. Excellent communication and analytical skills.

Additional Details Collaborative work environment with opportunities for skill development. May involve 24/7 shift or on-call rotations.

How to Apply Send your CV to shreyag@aeroqube.com with the subject line “NOC Engineer (Tier 2) – [Preferred Location] . ” #NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs #NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs