Source description

About the role

Well-rounded technical knowledge of supporting mainly MacOS and Windows11.

Experience supporting cloud apps: GSuite, Slack, WebEx, O365, and Atlassian.

Basic knowledge of Single Sign-ON services such as OKTA.

Experience managing network printers and conference rooms (iPads, WebEx).

Comfortable with Basic Linux Commands and troubleshooting.

Experience performing hardware/software configuration and troubleshooting.

A constant drive to improve the experience of our users and our internal processes.

Creative problem-solving skills and self-motivation.

The ability to balance and prioritize multiple tickets and remain calm under pressure.

Excellent written and verbal communication skills.

Ability to lift 50 LB when needed.

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