Source description
About the role
Well-rounded technical knowledge of supporting mainly MacOS and Windows11.
Experience supporting cloud apps: GSuite, Slack, WebEx, O365, and Atlassian.
Basic knowledge of Single Sign-ON services such as OKTA.
Experience managing network printers and conference rooms (iPads, WebEx).
Comfortable with Basic Linux Commands and troubleshooting.
Experience performing hardware/software configuration and troubleshooting.
A constant drive to improve the experience of our users and our internal processes.
Creative problem-solving skills and self-motivation.
The ability to balance and prioritize multiple tickets and remain calm under pressure.
Excellent written and verbal communication skills.
Ability to lift 50 LB when needed.
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