Source description
About the role
The Onboarding Support Analyst will guide enterprise application teams through the successful adoption and integration of the OpenFGA authorization service. This role supports teams from initial requirements gathering through data migration, training, and go‑live readiness, ensuring a smooth and efficient onboarding experience.
Onboarding Support Analyst ( OpenFGA)
Guide enterprise applications through adoption of the OpenFGA service, ensuring successful integration and data migration. Responsibilities
Serve as primary contact for application teams onboarding to the service
Assess application authorization requirements and map to OpenFGA models
Assist teams with data model design and relationship definitions
Coordinate data migration from legacy authorization systems
Create and maintain onboarding documentation, runbooks, and FAQs
Conduct training sessions and workshops for application teams
Track onboarding progress and identify blockers
Gather feedback to improve onboarding process and documentation
Escalate technical issues to engineering team
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