Head of IT, Cloud Infrastructure & Cybersecurity

As an accomplished IT, Infrastructure & Cybersecurity Head at Agivant, you will be responsible for leading the enterprise IT backbone, including cloud, data center, network, and cybersecurity. This high-impact leadership role requires a combination of strategic vision and operational accountability, with a focus on infrastructure availability, information security, asset lifecycle, and client-facing IT governance. Key Responsibilities: - Infrastructure & IT Operations - Maintain 99.9% infrastructure uptime through proactive monitoring, HA design, and robust incident response. - Manage life cycle for desktop and cloud SaaS applications like Office 365, Zoho, etc., including regular patches, upgrades, feature releases, and license management. - Automate service desk, access provisioning, alerting, patching, and IT policy enforcement while enforcing SLAs for all IT requests. - Own Backup & Disaster Recovery readiness with regularly tested RTO/RPO targets. - Lead 24x7 operations with ITIL-aligned processes to minimize MTTR and unplanned downtime. - Cybersecurity & Compliance - Execute enterprise cybersecurity strategy across network, endpoint, identity, and data protection layers. - Manage audit, assessment, and certification renewal cycles for ISO 27001/BS 7799, SOC 2, PCI-DSS, and NIST. - Drive DLP controls to prevent unauthorized software usage and content/data leakage. - Ensure information security compliance for the entire workforce on a regular basis. - Asset Lifecycle & License Optimization - Maintain visibility of hardware and software asset lifecycle via a centralized ITAM system. - Conduct regular license audits to reduce unused software spend. - Ensure compliant disposal of all EOL hardware. - Client-Facing IT Governance - Conduct compliance audits for all client-issued laptops and lead migration to a centralized digital vault. - Ensure onboarding-offboarding asset recovery within 48 hours. - Contribute to client RFPs on InfoSec. Requirements: Must-Haves - 1015 years of experience in Enterprise IT, Cloud Architecture, and Cybersecurity, with at least 5 years in a leadership role. - Hands-on expertise in managing cloud platforms (AWS/GCP/Azure), desktops, devices, and networks. - Proven experience with SOC, SIEM, VAPT, incident response, DLP, and ITAM programs. - Strong Information Security Strategy and program management capability. Nice to Have: - Certifications such as CISSP, ISO 27001 Lead Auditor, AWS Solutions Architect, PMP, ITIL v4, CCNP, Fortinet NSE 46. - Experience with VMware technologies, modern observability platforms, and IT services organizations. As an accomplished IT, Infrastructure & Cybersecurity Head at Agivant, you will be responsible for leading the enterprise IT backbone, including cloud, data center, network, and cybersecurity. This high-impact leadership role requires a combination of strategic vision and operational accountability, with a focus on infrastructure availability, information security, asset lifecycle, and client-facing IT governance. Key Responsibilities: - Infrastructure & IT Operations - Maintain 99.9% infrastructure uptime through proactive monitoring, HA design, and robust incident response. - Manage life cycle for desktop and cloud SaaS applications like Office 365, Zoho, etc., including regular patches, upgrades, feature releases, and license management. - Automate service desk, access provisioning, alerting, patching, and IT policy enforcement while enforcing SLAs for all IT requests. - Own Backup & Disaster Recovery readiness with regularly tested RTO/RPO targets. - Lead 24x7 operations with ITIL-aligned processes to minimize MTTR and unplanned downtime. - Cybersecurity & Compliance - Execute enterprise cybersecurity strategy across network, endpoint, identity, and data protection layers. - Manage audit, assessment, and certification renewal cycles for ISO 27001/BS 7799, SOC 2, PCI-DSS, and NIST. - Drive DLP controls to prevent unauthorized software usage and content/data leakage. - Ensure information security compliance for the entire workforce on a regular basis. - Asset Lifecycle & License Optimization - Maintain visibility of hardware and software asset lifecycle via a centralized ITAM system. - Conduct regular license audits to reduce unused software spend. - Ensure compliant disposal of all EOL hardware. - Client-Facing IT Governance - Conduct compliance audits for all client-issued laptops and lead migration to a centralized digital vault. - Ensure onboarding-offboarding asset recovery within 48 hours. - Contribute to client RFPs on InfoSec. Requirements: Must-Haves - 1015 years of experience in Enterprise IT, Cloud Architecture, and Cybersecurity, with at least 5 years in a leadership role. - Hands-on expertise in managing cloud platforms (AWS/GCP/Azure), desktops, devices, and networks. - Proven experience with