Source description
About the role
Job Summary
We are seeking a visionary and execution-focused Chief Technology Officer / Head of Engineering to lead our end-to-end technology strategy, architecture, and engineering organization. This role is responsible for driving digital innovation, ensuring regulatory compliance, strengthening cybersecurity posture, and building a resilient, scalable, and data-driven insurance platform. The CTO will partner closely with executive leadership to align technology initiatives with business growth and customer experience goals.
Responsibilities
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Technology Strategy & Leadership
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• Define and execute technology vision to transform insurance experience for B2C customers aligned with business objectives and regulatory requirements.
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• Lead digital platforms evolution across web and mobile applications.
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• Drive cloud-native architecture strategy and platform scalability.
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• Envision in AI adoption from development to user experience
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• Build and foster a high-performance engineering culture emphasizing innovation, accountability and continuous improvement.
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Platform & Engineering Excellence
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• Oversee end-to-end software development lifecycle, DevOps, and CI/CD practices.
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• Ensure system reliability, performance, and scalability across customer-facing and internal platforms.
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• Optimize data architecture and warehouse strategy to enable trusted reporting and analytics.
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• Lead modernization initiatives across infrastructure, applications, and integration layers.
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Data & Analytics Governance
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• Establish a unified and trusted data foundation to support reporting, regulatory submissions, and decision-making.
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• Drive improvements in ETL orchestration, data freshness, and reporting SLA performance.
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• Promote data governance, lineage, reconciliation accuracy, and audit readiness.
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Security, Risk & Compliance
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• Own company cybersecurity strategy and technology governance.
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• Ensure IT governance frameworks, incident and change management controls, and audit processes are embedded in engineering practices.
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• Strengthen identity management, infrastructure and data security, and threat monitoring.
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Team and Culture
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• Oversee engineering operations, FE, BE, QA, SRE, IS and Data teams to ensure high availability and business continuity.
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• Establish engineering best practices, scalable architecture standards, and digital products development discipline.
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• Foster a culture of experimentation, accountability, and measurable impact.
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• Collaborate cross-functionally with GTM, Product, Operations, Finance, Risk and Compliance teams.
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• Serve as a strategic advisor to the executive leadership on technology risk and innovation.
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• Mentor and develop technical leaders within the organization.
Requirements
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• Bachelor’s degree in Computer Science, Engineering, Information technology, or a related field (Master’s preferred).
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• 15+ years of progressive leadership experience in technology, preferably within insurance, fintech, or financial services.
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• Proven experience leading digital transformation and AI adoption is prefered
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• Experience in leading techonology team in regulated environment is a plus
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• Deep understanding of IT governance, cybersecurity and regulatory compliance frameworks.
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• Track record of building and scaling high-performing engineering organizations.
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• Passionate for innovation and building technology that meaningfully transforms customer experience and insurance operations.
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• Excellent communication skill with capabilities and patience to understand and balance interests of different stakeholders and at the same time a people manager who is willing to spend time to hold heart-to-heart conversation to coach and grow the team
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