Assistant Manager Infrastructure & Network Management

Job Title: Assistant Manager Infrastructure & Network Management Department: Information Technology Location: Gurgaon Reporting to: Head of Technology About the Role The role is responsible for managing enterprise IT infrastructure, network operations, systems administration, cloud and hosting environments, security controls, Microsoft platform administration and API integration ecosystems across multiple locations. The position will provide centralized governance while enabling effective support to distributed station-level IT teams, ensuring high availability, performance, security, scalability and operational continuity for business-critical technology services. The ideal candidate will be a mid-to-senior level professional with 7 - 10+ years of relevant experience in complex, multi-location IT environments, preferably in aviation, logistics, ground handling, transportation, or other distributed operational industries. Key Responsibilities Infrastructure & Server Management Design, implement, administer and maintain enterprise IT infrastructure including on-premise servers, cloud infrastructure, virtualization platforms, storage, backup and related systems. Manage Windows and Linux server environments, including deployment, configuration, monitoring, patching, performance optimization, hardening and lifecycle management. Administer virtualization platforms such as VMware, Hyper-V, Nutanix, or equivalent technologies. Ensure server availability, capacity planning, backup readiness and operational resilience across business-critical systems. Network Management Manage multi-OEM network infrastructure across centralized and station-level environments, including LAN, WAN, wireless, VPN, routing, switching, routers, switches, load balancers, DNS, DHCP and connectivity services. Monitor network health, availability, capacity and performance using enterprise monitoring and alerting tools. Troubleshoot complex network issues across multiple stations and coordinate timely resolution with internal teams, OEMs, service providers and vendors. Support network optimization initiatives to improve reliability, performance and user experience across locations. Cloud & Hosting Administer Azure, AWS, or hybrid cloud environments, including cloud resources, hosting platforms, identity integrations, monitoring and governance controls. Support cloud infrastructure planning, migration, optimization, high availability, backup and disaster recovery requirements. Ensure cloud and hosted environments are aligned with organizational security, compliance, cost and performance expectations. Security & Firewall Management Administer firewall configurations, rule changes, access policies, VPNs and network security controls in line with organizational governance standards. Perform infrastructure hardening, patch management, vulnerability remediation, audit support and compliance-related activities. Coordinate with information security teams to implement security controls, monitor risks and support incident response for infrastructure and network environments. API Integration & Management Manage and support enterprise integration services including REST APIs, SOAP web services, API gateways, middleware, managed file transfer, messaging platforms and event-driven integrations. Oversee API lifecycle activities including integration design support, deployment coordination, monitoring, performance optimization, troubleshooting and governance. Support secure and reliable integration between enterprise applications, operational systems, cloud platforms and third-party systems. Coordinate with application, security, cloud and development teams to ensure API availability, security, scalability and compliance. Microsoft Ecosystem Administration Administer Microsoft platforms including Azure Active Directory, Microsoft 365, Intune, endpoint management, identity and access management and related policy controls. Support user access governance, device compliance, endpoint security policies, licensing coordination and Microsoft platform operational support. Ensure Microsoft ecosystem administration is aligned with enterprise security, productivity and governance requirements. Multi-Location Operations Support Provide centralized infrastructure and network governance for distributed operations across multiple stations or business locations. Support station-level IT teams in troubles Job Title: Assistant Manager Infrastructure & Network Management Department: Information Technology Location: Gurgaon Reporting to: Head of Technology About the Role The role is responsible for managing enterprise IT infrastructure, network operations, systems administration, cloud and hosting environments, security controls, Microsoft platform administration and API integration ecosystems across multiple locations. The position will provide centralized governance while enabling effective support to distributed station-level IT teams, ensuring high