Source description
About the role
Revenue/customer impact
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
Analyze customer needs in collaboration with the sales department.
Support tender submissions and technical proposals
Develop system architecture, bill of materials (BOM), and compliance documentation
Support proof-of-concept (POC) deployments and system testing
Support sales team with follow from leads in our portal.
Strategic partnerships/ growth
Develop long-term relationships with key partners of the company.
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
Ensure solutions align with local regulatory requirements
Education
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
Expert support
Act as escalation point for complex technical issues
Assist in troubleshooting high-value or strategic projects
Support key enterprise deployments when required
Product/ internal contribution
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
Market research and comparative characteristics of products of the competitors.
More at Ajax Systems