Customer Support Executive Technical Support Advisor Chandigarh (India)

DETAILED Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Technical Support Advisor Experience: Minimum 6 months - 1 year Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable perks for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview We are looking for a highly motivated and enthusiastic Individual for Customer Support representative role for our US clients infrastructure management. You will be responsible to provide online assistance to US customers related to form submissions. Being a customer care representative, is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills Excellent Interpersonal skills Robust problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows) Education and/or Experience Any qualifications. 0.6 - 3 years of experience. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation Group Health insurance and other perks. The Best working culture and opportunities for skilled growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. .