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About the role
As a Senior IT Business Analyst at our company, you will play a vital role in bridging the gap between IT and business stakeholders with a focus on Salesforce.com development and UX/UI design. Your strategic thinking and deep understanding of IT systems and business processes will enable you to translate complex business practices into actionable technical requirements. Key Responsibilities: - Stakeholder Engagement: Collaborate with business product owners and subject matter experts to gather and document business requirements. Act as the business process expert for Salesforce.com, providing insights and clarifications to enhance the integration and utilization of Salesforce.com solutions. - Solution Design Integration: Work closely with development teams to ensure IT solutions meet business requirements. Facilitate communication to ensure functionalities are aligned with business needs and integrated effectively with other IT systems. - UX/UI Design: Lead the UX/UI design process for IT solutions, creating intuitive and effective user interfaces. Experience with Figma is preferred but not required. - Systems Specifications: Develop and configure system specifications to address business requirements and fit with the company's system architecture standards, including Salesforce.com. - Compliance Standards: Ensure software compliance standards are met and that Salesforce.com solutions adhere to these standards. - System Interfaces: Evaluate interfaces between systems and operational requirements, including how Salesforce.com integrates with other systems. - System Parameters: Establish and document system parameters and formats, ensuring compatibility with Salesforce.com. - Process Improvement: Identify opportunities for process optimization and implement best practices to streamline operations and improve service delivery. - Documentation: Create and maintain comprehensive documentation related to Salesforce.com and other IT solutions. - Liaison Role: Act as a liaison between the development team and business product owners to ensure smooth communication and issue resolution. In terms of qualifications, we are looking for someone with: - 7-10 years of experience with a Bachelor's degree in Information Technology, Business Administration, or a related field. - Strong understanding of Agile methodologies and experience working in an Agile environment. - Minimum of 5 years of experience as an IT Business Systems Analyst or similar role. - Proficiency in UX/UI design with Figma experience preferred. - Excellent analytical, problem-solving, and decision-making skills. Preferred Skills: - Experience with data analysis and reporting tools (e.g., SQL, Power BI). - Knowledge of industry-specific software and systems. - Experience with change management and training initiatives. Please note that Alcon is an Equal Opportunity Employer and maintains a diverse environment where discrimination is not tolerated based on various factors. As a Senior IT Business Analyst at our company, you will play a vital role in bridging the gap between IT and business stakeholders with a focus on Salesforce.com development and UX/UI design. Your strategic thinking and deep understanding of IT systems and business processes will enable you to translate complex business practices into actionable technical requirements. Key Responsibilities: - Stakeholder Engagement: Collaborate with business product owners and subject matter experts to gather and document business requirements. Act as the business process expert for Salesforce.com, providing insights and clarifications to enhance the integration and utilization of Salesforce.com solutions. - Solution Design Integration: Work closely with development teams to ensure IT solutions meet business requirements. Facilitate communication to ensure functionalities are aligned with business needs and integrated effectively with other IT systems. - UX/UI Design: Lead the UX/UI design process for IT solutions, creating intuitive and effective user interfaces. Experience with Figma is preferred but not required. - Systems Specifications: Develop and configure system specifications to address business requirements and fit with the company's system architecture standards, including Salesforce.com. - Compliance Standards: Ensure software compliance standards are met and that Salesforce.com solutions adhere to these standards. - System Interfaces: Evaluate interfaces between systems and operational requirements, including how Salesforce.com integrates with other systems. - System Parameters: Establish and document system parameters and formats, ensuring compatibility with Salesforce.com. - Process Improvement: Identify opportunities for process optimization and implement best practices to streamline operations and improve service delivery. - Documentation: Crea
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