Source description
About the role
Role Summary : Design, support, and troubleshoot Alkamis cloud, corporate, and customer network environments. Own complex network issues end-to-end and ensure smooth operation of a growing cloud-first infrastructure. Key Responsibilities : - Provide network support across cloud, corporate, and customer environments - Troubleshoot complex network issues using logs, packet captures, and analysis tools - Install, configure, and maintain firewalls, routers, switches, and load balancers - Perform upgrades, patching, compliance tasks, and system maintenance - Monitor network performance and maintain troubleshooting tools - Create and maintain network diagrams, documentation, and KB articles - Mentor junior engineers and participate in on-call rotations Required Skills & Experience : - 5+ years hands-on network design, configuration, and troubleshooting - CCNP or equivalent certification - AWS Cloud Practitioner or higher - 1-2 years of network automation/programming experience - Strong expertise in load balancers, firewalls, and VPN technologies - Excellent customer support, communication, and problem-solving skills Preferred : - Experience architecting complex network infrastructures - Advanced AWS certifications - 5+ years supporting AWS or Microsoft technologies - 3-5 years Linux experience About Alkami : Alkami is a U.S. based digital banking innovator with 15+ years of expertise. Our cloud - native Digital Sales & Service Platform (DSSP) powers 300+ financial institutions and 22M+ users. With our India hub expanding in Gurugram, we are building the future of AI driven engineering, anticipatory banking, and cloud native modernization. Role Summary : Design, support, and troubleshoot Alkamis cloud, corporate, and customer network environments. Own complex network issues end-to-end and ensure smooth operation of a growing cloud-first infrastructure. Key Responsibilities : - Provide network support across cloud, corporate, and customer environments - Troubleshoot complex network issues using logs, packet captures, and analysis tools - Install, configure, and maintain firewalls, routers, switches, and load balancers - Perform upgrades, patching, compliance tasks, and system maintenance - Monitor network performance and maintain troubleshooting tools - Create and maintain network diagrams, documentation, and KB articles - Mentor junior engineers and participate in on-call rotations Required Skills & Experience : - 5+ years hands-on network design, configuration, and troubleshooting - CCNP or equivalent certification - AWS Cloud Practitioner or higher - 1-2 years of network automation/programming experience - Strong expertise in load balancers, firewalls, and VPN technologies - Excellent customer support, communication, and problem-solving skills Preferred : - Experience architecting complex network infrastructures - Advanced AWS certifications - 5+ years supporting AWS or Microsoft technologies - 3-5 years Linux experience About Alkami : Alkami is a U.S. based digital banking innovator with 15+ years of expertise. Our cloud - native Digital Sales & Service Platform (DSSP) powers 300+ financial institutions and 22M+ users. With our India hub expanding in Gurugram, we are building the future of AI driven engineering, anticipatory banking, and cloud native modernization.
More at Alkami Technology