Expert Systems Engineer

We are seeking a highly experienced Expert Systems Engineer / DevOps Engineer with 10+ years of hands-on experience designing, building, implementing, and supporting enterprise infrastructure across hybrid on-premises and cloud environments. This role requires deep technical expertise in Azure and AWS, strong automation and DevOps practices , and the ability to independently troubleshoot complex systems in production. The ideal candidate will play a key role in architecting secure, scalable, and highly available platforms while ensuring operational excellence and compliance with SOC 2 security and control requirements. Key Responsibilities Systems Administration & Support Manage and support Windows, Linux, and cloud-based servers (Azure, AWS, VMware). Monitor system performance, availability, and capacity; troubleshoot and resolve incidents. Provide Tier 3 support for escalated issues from IT support teams. Infrastructure & DevOps Implement Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation. Build and maintain CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps). Automate system provisioning, configuration management, and deployments. Cloud & Virtualization Design and optimize cloud environments for scalability, security, and cost efficiency. Manage VMware clusters, storage systems, and networking. Support containerization (Docker, Kubernetes) where applicable. Security & Compliance Enforce identity and access management best practices (Active Directory, LDAP, SSO, MFA). Implement and monitor security hardening, patching, and vulnerability management. Ensure compliance with company and industry standards (ISO, SOC2, HIPAA, etc.). Collaboration & Leadership Partner with developers, network engineers, and security teams to deliver resilient solutions. Mentor junior engineers and provide technical guidance across the IT organization. Lead root cause analysis (RCA) and post-incident reviews. Ideal Candidate Profile 10+ years in Systems Engineering, DevOps, and IT Infrastructure roles . Strong knowledge of Windows and Linux administration . Hands-on experience with Cisco Hyperflex stack or equivalent. Hands-on experience with cloud platforms (Azure, AWS, or GCP). Hands-on experience with monitoring tools (Prometheus, Grafana, Splunk, Datadog). Expertise in automation & scripting (PowerShell, Python, Bash). Proficiency with CI/CD tools and Infrastructure as Code . Solid understanding of networking (TCP/IP, DNS, load balancing, firewalls) . Strong troubleshooting and problem-solving skills. Qualifications: A bachelor s degree in computer science , Information Technology, or related technical discipline. Professional certifications are considered a strong asset.