System Engineer

Technology Job Level: Officer System Engineer Your role: Alter Domus is seeking a skilled and proactive Microsoft 365 Specialist (Senior System Engineer) to join our Global IT Operations team. This role is essential in ensuring the effective deployment, management, and security of our Microsoft 365 environment. You will engage with key stakeholders and leverage your technical expertise to enhance end user experience. This position requires a blend of technical expertise, problem-solving skills, and effective communication to ensure seamless operations and support for our global user base. The ideal candidate will possess a deep understanding of Microsoft ecosystem, particularly Microsoft 365 services, and will be responsible for implementing best practices to safeguard our data and enhance productivity across the organization. Your responsibilities : Microsoft 365 Administration; Manage and support the Microsoft 365 environment, including Exchange Online, Intune, SharePoint, Defender, Entra ID and Teams. Collaboration and Integration; Collaborate with cross-functional teams to integrate Microsoft 365 solutions with existing systems and workflows, enhancing overall operational efficiency. License Management; Oversee the procurement, allocation, and management of Microsoft 365 licenses, ensuring compliance with licensing agreements and optimizing license usage across the organization. Security Management; Implement and maintain security protocols and best practices (CIS) to protect sensitive data within the Microsoft ecosystem, including user access controls, data loss prevention, and threat protection measures. Monitoring and Reporting; Monitor system performance and security incidents, generating reports and insights to inform decision-making and improve service delivery. Support and Training; Deliver technical support and training to the Level 1 and Level 2 teams. Continuous Improvement; Stay updated on the latest Microsoft 365 features and security trends, recommending enhancements and upgrades to improve functionality and security posture. Documentation; Develop and maintain comprehensive documentation that supports end user operations, including guides for troubleshooting common issues, step-by-step instructions and best practices. Technical Competencies; Advanced expertise in mail flow, hybrid configurations, transport rules, connectors, and accepted domains. Strong troubleshooting: message trace, header analysis. Strong knowledge in Conditional Access, Identity Protection, MFA, Single Sign-On. Intune Management: Device compliance, Windows Autopatch Autopilot, Security baselines, configuration profiles, update rings, and app deployment. Defender XDR ecosystem: Defender for Endpoint, Identity, Office, Cloud Apps. PowerShell, Graph API queries, automation scripts, bulk provisioning. Proficient in managing Active Directory, DHCP, DNS, and GPO. Proven experience in End User Experience Support, with a focus on delivering high-quality service and support. Knowledge of the Apple ecosystem (jamf) would be considered an advantage. Your profile: 2-5 years of relevant experience in the IT industry. Exceptional oral and written communication skills. Detail-oriented and organized, with a proven ability to meet deadlines in a fast-paced environment. Strong work ethic, responsiveness, and a commitment to customer service excellence. Excellent team player with strong interpersonal skills. Self-motivated and capable of thriving in a project-based environment. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.