Senior Systems Analyst

Role Overview: You will have a fixed work shift with on-call readiness, including schedule adjustment for product deployment events. Your responsibilities will include handling communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement. You will also plan the deployment of new solutions with cross-team communication, engage in continuous improvement and enhancement planning for Infrastructure services, and analyze technical and business needs to recommend solutions through team interactions. Building and maintaining positive relationships with clients, vendors, consultants, and end-users will be crucial, along with staying updated on domain-specific developments and integrating them into enterprise systems. You will ensure proper documentation and accountability in project management and methodologies and support the coordination of cross-Enterprise, highly available applications on a global network. Collaborating with Development Teams for troubleshooting and deployment issue resolution, managing multiple tasks effectively with strong time management and prioritization skills, and communicating clearly with both technical and non-technical teams are also part of your responsibilities. Key Responsibilities: - Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement. - Plan deployment of new solutions with cross-team communication. - Engage in continuous improvement and enhancement planning for Infrastructure services. - Analyze technical and business needs to recommend solutions through team interactions. - Build and maintain positive relationships with clients, vendors, consultants, and end-users. - Stay updated on domain-specific developments and integrate them into enterprise systems. - Ensure proper documentation and accountability in project management and methodologies. - Support coordination of cross-Enterprise, highly available applications on a global network. - Collaborate with Development Teams for troubleshooting and deployment issue resolution. - Manage multiple tasks effectively with strong time management and prioritization skills. - Communicate clearly with both technical and non-technical teams. - Document Change Controls and Monitor change management and product lifecycle. - Coordinate across teams to ensure compliance. Qualifications Required: - Minimum 5 years of relevant work experience - 5 to 8 years of work experience - ITIL certification - Helpdesk experience - Strong communication skills - Business Analysis Planning and Monitoring experience - Requirements Analysis and Design Definition experience - Project Management experience supporting Enterprise Operations - Basic Understanding of Windows servers and Azure technologies - Knowledge of Change Control/RFC processes - Work experience in culturally diverse environments - Experience working within SLA parameters (documentation, coordination) - Proficiency in Microsoft Excel and Power BI - Strong analytical and critical thinking skills - Excellent written and oral communication skills - Proactiveness and ability to work independently with minimal direction - Strong grasp of business processes and industry regulations, particularly in Healthcare environments (Note: Additional details of the company were not present in the provided job description) Role Overview: You will have a fixed work shift with on-call readiness, including schedule adjustment for product deployment events. Your responsibilities will include handling communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement. You will also plan the deployment of new solutions with cross-team communication, engage in continuous improvement and enhancement planning for Infrastructure services, and analyze technical and business needs to recommend solutions through team interactions. Building and maintaining positive relationships with clients, vendors, consultants, and end-users will be crucial, along with staying updated on domain-specific developments and integrating them into enterprise systems. You will ensure proper documentation and accountability in project management and methodologies and support the coordination of cross-Enterprise, highly available applications on a global network. Collaborating with Development Teams for troubleshooting and deployment issue resolution, managing multiple tasks effectively with strong time management and prioritization skills, and communicating clearly with both technical and non-technical teams are also part of your responsibilities. Key Responsibilities: - Handle communication, change processes, documentation, and process improvement for p