Padmi

Integration Consulting Specialist (Travel)

Philippines · HybridPosted 1 month ago
Computer Systems AnalysisUnspecifiedFull Time
Apply at Amadeus

Opens the source posting on amadeus.wd502.myworkdayjobs.com

Source description

About the role

View original

Job Title Integration Consulting Specialist (Travel) In this role you will:

Pre-sales: Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)

Assistance & Consulting: Provide advice/consulting to internal/external customers for their integration activities between Amadeus systems and customer systems:

Provide functional support and problem resolution within the overall integration project

Ensure submission of Serviceability Requirements to Product Management

Establish and manage the product/solution integration schedule

Support Integration activities during the implementation project

Provide formal integration status, KPIs and customer feedback reporting to Management

Perform final sign-off/ certification prior to implementation in production

Post integration & Post implementation Consultancy: Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities

Make sure customers make the most of the Amadeus products / solutions

Identify and prioritize critical issues, problems and root causes

Process Improvement Propose & follow-up Internal processes improvement

Identify & recommend Internal tools/techniques for further process automation

Provide regular status to the line to ensure global coverage and foster synergies within the Construction Domain

Transfer knowledge to Implementers globally

About the ideal candidate

University degree ideally in a Computer Science, Computer Engineering, Information Technology, Tourism or equivalent

At least 2–3 years of experience in product integration, product implementation, service design, and onboarding within the travel industry.

Background in the travel/airline industry

Strong working knowledge of Amadeus products, solutions, and services, or comparable industry systems.

Good understanding/expertise of XML structure.

Good understanding/expertise of Webservices interfaces.

Experience in writing and maintaining technical documentation.

Good technical expertise, problem solving abilities, project management, communication skills, customer focus, and collaboration

Amenable to work in midshift schedule or other shift as required by the business. Flexibility to attend early morning calls or late evening meetings

Amenable to work in BGC, Taguig. Hybrid work setup (2-3 days a week onsite)

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resume

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

One address, no account. We’ll tell you when matching roles go live.

More at Amadeus

Related open roles

View all roles